EastBrook & Co.

EastBrook & Co. 

FAQ

Frequently asked questions

Where do you ship?


Currently, we only ship within Canada.




Where can I purchase your products?


You can purchase EastBrook & Co. products on our website at www.eastbrookandco.com. You can also purchase our products on Etsy Canada.




What is your refund policy?


If you are not 100% satisfied with your purchase (not including Mondevi jewelry) from eastbrookandco.com, you can return the product and get a full refund or exchange the product for another one. You can return a product for up to 14 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Refunds will be issued back to original payment method once upon receipt. For exchanges, we require to receive the product before sending out a new one. Please keep the receipt that came with your order for reference. *Please note Mondevi jewelry is not returnable.