EastBrook & Co.
Currently, EastBrook & Co. ships within Canada. Orders will be shipped out within 1-3 business days (Monday - Friday) upon order receipt. You will receive your product within 7-10 business days upon being shipped out.
Any additional shipping requirements must be noted under the notes section when placing the order.
Once the package has been shipped, the customer will receive an email including the tracking number to track their package and the expected date of arrival.
RETURN & EXCHANGE POLICY
If you are not 100% satisfied with your purchase (not including jewelry) from eastbrookandco.com, you can return the product and get a full refund or exchange the product for another one.
You can return a product for up to 14 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Refunds will be issued back to original payment method once upon receipt.
For exchanges, we require to receive the product before sending out a new one.
Please keep the receipt that came with your order for reference.
Please note that Mondevi jewelry is not returnable.
PRIVACY & SAFETY
When ordering from www.eastbrookandco.com, information about our customers is an important part of our business, and we do not share customer payment information with any third party. Customer addresses will strictly be used to ship packages from shipping supplier.
EastBrook & Co. gives you access to all the information you provide to us such as addresses and payment information. You are in control of updating/changing your information. Any changes will be communicated with our customers beforehand.
*Our products are not to be consumed in anyway.
- Credit / Debit Cards